Operations Group

Do you want to experience the journey from raw materials through to tabletop? If so start your journey here.

Find out how we turn locally sourced raw materials into machine ready pugs.

All the moulds used to make our products are made in house by our mould making team. Find out how these are made by clicking here.

Our holloware items are made in the Casting department using liquid clay. See the full process here.

Learn the language of the industry by reading our glossary of manufacturing terms.

Every single piece of our Distinction and Performance pieces are backstamped with the Steelite International logo and year of manufacture. See how it happens here.

Our cup making department are responsible for manufacturing 140,000 cups and bowls every week. The equivalent in weight to 5 double decker buses. See how we create our cups by clicking here.

We send out an average of 100-120 pallets of ware every day, with over 60% of items dispatched to export markets, watch how our ware goes from factory to tabletop.

Our highly skilled decorating team of over 80 members of staff produce 140,000 pieces of decorated ware every week. See how they do it by clicking here.

Did you know we use enough glaze every year to fill 207 olympic sized swimming pools?
See how our ware gets it durable, stain resistant glaze by clicking here.

All our ware goes through 53 different quality checks. The last of these processes and quality checks occurs in our finished product department. See how we make our pieces fit for your tabletop.

Want to learn the technical specifications of ware? Find out more here.

Our Flat Making department has the largest output of all the making departments with 320,000 items being made every week. See how it happens by clicking here.